Customer support:
Handle responsibility first incoming support request. Support the issue that requires someone we can to help the development of the new features in the afternoon during post processing. Contact between members of the customer's requirements and development team. Currently shared this responsibility, and day per 2-3 takes time.
Update management:
2-3 For every software update releases. Ranging from this release must participate in the test ticket everyone in our development system, open in front of the code is free for customers. You must write to highlight the major changes in the related links in a future release and the release of blog posts.
CSS/HTML bonus:
Bonus as someone looking for CSS and HTML skills. You need to improve Web site http://helpdesk.bigwebapps.com we your Knowledgebase articles, updated help videos, screenshots, content during idle time.
For more information:
-This is a full-time position.
Required Office - 1447 Peachtree St NE
-The recruiter should be no. Know waste both of our times, you guys are ignored.
-No, you must be relocated, Atlanta, Georgia
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